2.5.5 User Guide
Emails sent via ExpressionEngine are never reaching their destination
Troubleshooting
- Navigate to .
- Check that Return email address for auto-generated emails contains a
valid e-mail address. (Some servers may require outgoing emails to be
sent from an email address on the domain that EE is running on. If
debugging shows a 553 error, make certain the return address complies
with this requirement.)
- Try a different Email Protocol.
- Change Enable Email Debugging? to On. Attempt to send an email
via . If that fails it will
output an error that will assist with troubleshooting the problem.
- If Enable Email Debugging is on and no error message is received it
means that EE is successfully opening a socket to the email server,
writing the email headers and data to the mail queue, and closing the
connection. In this case, the next step is to contact the hosting
provider or server administrator for further troubleshooting.