CAPTCHA images not appearing¶
CAPTCHAs are enabling but there is a blank space where they should appear.
Troubleshooting missing CAPTCHA Images¶
There are several possible reasons for CAPTCHA images to not appear:
- The path and/or URL to the CAPTCHA directory is not specified correctly under Admin ‣ Security and Privacy ‣ Captcha Preferences.
- The images/captchas/ directory is not set to 777 (writable by a PHP-based application)
- The server does not support True Type Fonts. TrueType Fonts can be disabled in Admin ‣ Security and Privacy ‣ Captcha Preferences.
- GD library isn’t installed and/or working correctly